I have a cms 3.0.1, call conference on internal with web application via PC work fine , also on external call conference web application work fine via mobile , but the external call conference not work via PC , it give me this message :
Could you help me please to solve this error.
Solved! Go to Solution.
For the issue you need to be more specific about the external connectivity into your cms whether its a VPN or through expressway , also u need to check cms logs by doing syslog follow , gather infos from your pc using Wireshark ,check expressway logs if u using it as a turn server for cms.
Finally check this ,it could help you :- https://community.cisco.com/t5/collaboration-applications/webrtc-error-unable-to-cponnect-media-rejoin-meeting/td-p/4176957