Unable to install DX80 Firmware to TFTP

[ahagerma1]

Hi, when attempting to install firmware to a subscriber node / TFTP server, I receive an error message: "A valid upgrade file must be provided before an upgrade can be started." 

I'm using the file "cmterm-dxseries.10-2-5-154.k3.cop.sgn" I am running the latest Call Manager (Version 11).

Any help is appreciated, as I'm not sure where to go from here.

[Jaime Valencia]

If you don't see the image listed under the TFTP directory you're looking at, I'd probably think that you're pointing to the wrong TFTP, or your TFTP is not properly configured.

[ahagerma1]

Sorry if I haven't been able to fully explain. Here's my workflow..

Login to OS Administration

Install/Upgrade Files > Enter FTP information > Click Next

I see a drop down list of the available DX80 COP SGN files > I select the one I want > Click Next

I then get this error: "A valid upgrade file must be provided before an upgrade can be started." 

So I'm not actually able to upload/install the firmware to the TFTP server from my FTP client. 

[Rob Huffman]

Hi there,

Just looking at the filename for the DX80....it looks different on the download page (doesn't have the dxseries);

cmterm-dx80.10-2-5-154.k3.cop.sgn

From;

http://www.cisco.com/web/software/282074288/130868/cmterm-dx80.10-2-5-154-readme.html

Cheers!

Rob

[ahagerma1]

Hey Rob,

I tried installing the above file with the same result. This occurs with multiple dx80 firmware files..

[ahagerma1]

Ok so I think I figured it out.

It appears my TFTP doesn't like me using a non-standard FTP port (anything other than port 21). I had originally set up my FTP server to use a random port, but when I reverted it to use port 21, I'm not able to install firmware.

Does anyone have any good documentation on setting up SFTP?

[Jaime Valencia · Accepted solution]

I use freeFTPD to host files for that purpose, and never change any of the default parameters for ports, it's very straight forward to configure.