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Beginner

Unable to install DX80 Firmware to TFTP

Hi, when attempting to install firmware to a subscriber node / TFTP server, I receive an error message: "A valid upgrade file must be provided before an upgrade can be started." 

I'm using the file "cmterm-dxseries.10-2-5-154.k3.cop.sgn" I am running the latest Call Manager (Version 11).

Any help is appreciated, as I'm not sure where to go from here.

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Hall of Fame Cisco Employee

I use freeFTPD to host files

I use freeFTPD to host files for that purpose, and never change any of the default parameters for ports, it's very straight forward to configure.

HTH

java

if this helps, please rate

View solution in original post

6 REPLIES 6
Hall of Fame Cisco Employee

If you don't see the image

If you don't see the image listed under the TFTP directory you're looking at, I'd probably think that you're pointing to the wrong TFTP, or your TFTP is not properly configured.

HTH

java

if this helps, please rate
Beginner

Sorry if I haven't been able

Sorry if I haven't been able to fully explain. Here's my workflow..

Login to OS Administration

Install/Upgrade Files > Enter FTP information > Click Next

I see a drop down list of the available DX80 COP SGN files > I select the one I want > Click Next

I then get this error: "A valid upgrade file must be provided before an upgrade can be started." 

So I'm not actually able to upload/install the firmware to the TFTP server from my FTP client. 

Hall of Fame Community Legend

Hi there,

Hi there,

Just looking at the filename for the DX80....it looks different on the download page (doesn't have the dxseries);

cmterm-dx80.10-2-5-154.k3.cop.sgn

From;

http://www.cisco.com/web/software/282074288/130868/cmterm-dx80.10-2-5-154-readme.html

Cheers!

Rob

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Beginner

Hey Rob,

Hey Rob,

I tried installing the above file with the same result. This occurs with multiple dx80 firmware files..

Beginner

Ok so I think I figured it

Ok so I think I figured it out.

It appears my TFTP doesn't like me using a non-standard FTP port (anything other than port 21). I had originally set up my FTP server to use a random port, but when I reverted it to use port 21, I'm not able to install firmware.

Does anyone have any good documentation on setting up SFTP?

Hall of Fame Cisco Employee

I use freeFTPD to host files

I use freeFTPD to host files for that purpose, and never change any of the default parameters for ports, it's very straight forward to configure.

HTH

java

if this helps, please rate

View solution in original post

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