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Beginner

Unable to log-in GUI CUE

Hello,

I am able to get GUI for my CUE, but when I try to log-in it displays "Login Failed". I created user "hvelazquez" and give it group Administrators privileges.

I have his information in the running:

groupname Administrators member hvelazquez

(hvelazquez has a password and belogs to Administrators group. This is the one I am using for testing)

se-10-1-10-1# sh inter
GigabitEthernet 0 is up, line protocol is up
Internet address is 10.1.10.1 mask 255.255.255.252 (configured on router)
0 packets input, 0 bytes
0 input errors, 0 dropped, 0 overrun, 0 frame errors
0 packets output, 0 bytes
0 output errors, 0 dropped, 0 overrun, 0 collision errors
0 output carrier detect errors

interface Integrated-Service-Engine0/0
description Interface used to manage integrated application modulecue is initialized with default IMAP group
ip unnumbered Vlan90
ip virtual-reassembly
service-module ip address 10.1.10.1 255.255.255.252
service-module ip default-gateway 10.1.10.2
!
end

UC560IP_NAU#sh run interface vlan 90
Building configuration...

Current configuration : 88 bytes
!
interface Vlan90
ip address 10.1.10.2 255.255.255.252
ip virtual-reassembly
!
end

CUE version: 8.6.5

Everyone's tags (3)
1 ACCEPTED SOLUTION

Accepted Solutions
Rising star

File privilege level is 15 by

File privilege level is 15 by default however you can set it to 0 on router and test.

Have you tried with  web admin  account which you have set inside telephony service.

You can refer to this link for similar issue.Thanks

http://ieoc.com/forums/p/11332/108780.aspx

View solution in original post

5 REPLIES 5
Rising star

Hi,

Hi,

Have you tried file privilege 0 command on the CME ? also can you provide sh run as well.thanks

Beginner

Hello Again Deepak.

Hello Again Deepak.

This CUE is implemented under service-module integrated-Service-Engine 0/0 session.

Groupname: Administrators
Full Name: Administrators*
Description: System administrators group
Phone:
Phone(E.164):
Fax:
Email:
Epage:
Language: systemDefault

Group Members: <none>
User Members: hvelazquez lolivo rflores
Group Owners: <none>
User Owners: <none>
Privileges: superuser

Sorry, I did not understand your suggestion. Where do I supposed to type that command? Attached are the sh run for the gateway and the show run for foy module (CUE).

Rising star

File privilege level is 15 by

File privilege level is 15 by default however you can set it to 0 on router and test.

Have you tried with  web admin  account which you have set inside telephony service.

You can refer to this link for similar issue.Thanks

http://ieoc.com/forums/p/11332/108780.aspx

View solution in original post

Beginner

Thank you, Deepak.

Thank you, Deepak.

I tried with the user I have under telephony service and it worked.

Kind regars,

Heriberto.

Rising star

You are welcome my friend.

You are welcome my friend.

Cheers!

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