Unable to update speed-dials of another user from ccmuser page
I have a customer using cucm 8.5, this person wants to change the speed dials of her colleague from her ccmuser login.She can pick the device profile ok from her ccmuser page but when she attempts to change the speeddials she gets a message "( X ) Add failed. No DELETE permission for speeddial". Both end users have user group "Standard CCM End users " configured ok .. This end user in question has her extn mobility controlled profile added . Do I need to add the end user she wants to configure to her end user Configuration somewhere . I have raised this discussion as I cannot find any reference to error message"( X ) Add failed. No DELETE permission for speeddial"
“UCCE Solution Troubleshooting Based on Comprehensive Call Flow for CVP and IP IVR Deployment Models”
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Contact Center call flows are fundamental to the successful implementation an...
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This topic is a chance to clarify your questions about the implementation, best practices and support of Customer Voice Portal (CVP) and IP Interactive Voice Response (IP IVR) deploymen...
I have questions from the above guides:
A company currently has two different UC environments. One in the US and one in the UK. The US UC environment has (3) CUCM servers (Publisher and 2 subscribers), (2) IMP servers (P...
IP telephony (Internet Protocol telephony) is a term used to describe technologies that use a variety of protocols to exchange voice, fax, and other forms of information, traditionally carried over the Public Switched Telephone Netwo...