Unified communication and CUCM relation

[wfqk]

Hello, Anyone can explain the relation between Unified communication and CUCM. Can we say CUCM is a part of Unified Communication? Thank you!

[prhobb · Accepted solution]

You are right!

Unified communications is a set of many services such as CUCM, CUP, Expressway, Webex, CMS etc. 

https://www.cisco.com/c/en/us/products/unified-communications/unified-communications-applications/index.html#~stickynav=2

Cisco Unified Communications Manager is a unified communication's call controll service

[VoIP Engineer · Accepted solution]

CUCM - Cisco Unified Communications Manager is the core of unified communication.  Most other products - Unity Connection Voicemail, UCCX call center, VCS / Expressway video, etc all "hook into" CUCM.  While many can stand on their own, CUCM is generally the heart of Unified Communications.

[wfqk]

Thank you! excellent explanation.

[Chris Deren]

As a point of interest Cisco marketing has moved on from "Unified Communications" to "Collaboration" to now "Cognitive collaboration" description of their UC/Voice/Collab portfolio to better describe their portfolio's capabilities as things have evolved and are no longer just voice and messaging :-)

[wfqk]

it is good to know. Thank you

[wfqk]

Hi Since Unified communications is a set of many service, does it has something like dashboard or platform for us to manage or control it?