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Unified communication and CUCM relation

Hello, Anyone can explain the relation between Unified communication and CUCM. Can we say CUCM is a part of Unified Communication? Thank you!

2 ACCEPTED SOLUTIONS

Accepted Solutions
Beginner

Re: Unified communication and CUCM relation

You are right!

Unified communications is a set of many services such as CUCM, CUP, Expressway, Webex, CMS etc. 

https://www.cisco.com/c/en/us/products/unified-communications/unified-communications-applications/index.html#~stickynav=2

Cisco Unified Communications Manager is a unified communication's call controll service

Beginner

Re: Unified communication and CUCM relation

CUCM - Cisco Unified Communications Manager is the core of unified communication.  Most other products - Unity Connection Voicemail, UCCX call center, VCS / Expressway video, etc all "hook into" CUCM.  While many can stand on their own, CUCM is generally the heart of Unified Communications.

5 REPLIES 5
Beginner

Re: Unified communication and CUCM relation

You are right!

Unified communications is a set of many services such as CUCM, CUP, Expressway, Webex, CMS etc. 

https://www.cisco.com/c/en/us/products/unified-communications/unified-communications-applications/index.html#~stickynav=2

Cisco Unified Communications Manager is a unified communication's call controll service

Beginner

Re: Unified communication and CUCM relation

CUCM - Cisco Unified Communications Manager is the core of unified communication.  Most other products - Unity Connection Voicemail, UCCX call center, VCS / Expressway video, etc all "hook into" CUCM.  While many can stand on their own, CUCM is generally the heart of Unified Communications.

Contributor

Re: Unified communication and CUCM relation

Thank you! excellent explanation.

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Hall of Fame Master

Re: Unified communication and CUCM relation

As a point of interest Cisco marketing has moved on from "Unified Communications" to "Collaboration" to now "Cognitive collaboration" description of their UC/Voice/Collab portfolio to better describe their portfolio's capabilities as things have evolved and are no longer just voice and messaging :-)

Contributor

Re: Unified communication and CUCM relation

it is good to know. Thank you

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