Unified Communications - Voicemail not being delivered to email

[tbooker2@govst.edu]

A user experienced lost the unified voice mail to email wave file recently. There have not been any changes/upgrades to either service. Any thoughts or ideas are appreciated. 

[Ratheesh Kumar]

Hi there

If you are using Cisco Unity Connection Single inbox (Unified Messaging with wav as attachment to inbox), please check out this below link.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/10x/troubleshooting/guide/10xcuctsgx/10xcuctsg038.html#pgfId-1097065

Hope this Helps

Cheers
Rath!
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