Unified Personal Communicator & Outlook 2010 Click to Call
Quick question for the experts! I'm running Office/Outlook 2010 and Cisco Unified Personal Communicator however my click to call feature does not work and is nowhere to be found.
I did some reading and I did find that it's no longer an "add-in" as it was in Outlook 2003/2007 but it's more integrated. However this makes troubleshooting a bit more difficult as I don't know where to start.
When I right click on a contact and select Call, I get a pop-up screen however it's for my regular windows modem/phone instead of the Unified Communicator dial box.
I've tried to disable my modem drivers in Device Manager, re-installed my CUPC several times including upgrading to the newest version but same results. I can install it on an Outlook 2007 machine and it works just fine.
I'm starting to roll out 2010 for my new employees but this now causes some issues moving forward. Any suggestions as to where I can go or what to do?
Also seen some variences in outlook 2007 for one of my users. He does not have the big click to call button in the toolbar, the only way he can see it if he opens the actual contact up. yet another employee in the cubicle over has the click to call button on the main contacts screen. Everyone has the same setup.
Thanks for the reply. I do have MOC installed on my regular laptop, I found an older thread that said they were not compatible so I got a spare laptop to play around on that doesn't have MOC installed and i'm getting the same issue there. No LYNC in our environment.
Click to call works fine in other Office applications.
Local Zone: This is a collection of all devices that are registered with Cisco Expressway. The local zone is divided to subzones. These subzones include the automatically crated default subzone and up to 1000 manually configured subzones. In additio...
Datacenter virtualization is the process of employing virtual hardware for designing, developing, and implementing the datacenters. It is often used as an umbrella term that entails different categories like application virtualization, server virtua...
Hiện nay trên thế giới có rất nhiều hãng sản xuất máy lọc nước ion kiềm đến từ Hàn Quốc, Nhật Bản, Đài Loan, Hoa Kỳ. Các thương hiệu với nhiều chủng loại với nhiều tính năng cũng như giá cả khác nhau không khỏi khiến người tiêu dùng đắn đo lựa chọn.Bài vi...
When talking about Dial Plan and Digit Manipulation Cisco Unified Communication Manager, three components play an important roles to perform the transformation of the calling and called parties.The Translation Pattern, Transformation Pattern and Rou...
ICE, STUN, and TURN are used to establish a MEDIA connection between two devices on different networks separated by firewalls and NAT servers. They do not apply to signaling between devices which means that if you cannot establish a signaling connec...