Unified Personal Communicator & Outlook 2010 Click to Call
Quick question for the experts! I'm running Office/Outlook 2010 and Cisco Unified Personal Communicator however my click to call feature does not work and is nowhere to be found.
I did some reading and I did find that it's no longer an "add-in" as it was in Outlook 2003/2007 but it's more integrated. However this makes troubleshooting a bit more difficult as I don't know where to start.
When I right click on a contact and select Call, I get a pop-up screen however it's for my regular windows modem/phone instead of the Unified Communicator dial box.
I've tried to disable my modem drivers in Device Manager, re-installed my CUPC several times including upgrading to the newest version but same results. I can install it on an Outlook 2007 machine and it works just fine.
I'm starting to roll out 2010 for my new employees but this now causes some issues moving forward. Any suggestions as to where I can go or what to do?
Also seen some variences in outlook 2007 for one of my users. He does not have the big click to call button in the toolbar, the only way he can see it if he opens the actual contact up. yet another employee in the cubicle over has the click to call button on the main contacts screen. Everyone has the same setup.
Thanks for the reply. I do have MOC installed on my regular laptop, I found an older thread that said they were not compatible so I got a spare laptop to play around on that doesn't have MOC installed and i'm getting the same issue there. No LYNC in our environment.
Click to call works fine in other Office applications.
Proud to announce a minor update of the unique resource and book about Cisco Meeting Server in amazon library, I pushed far the explanations to be simple as much possible with atypical chart call flow after a hard work. Enjoy studying and you will love it...
Cisco Meeting Server 3.2 supports the Blast Dial feature. With Blast Dial, you can add a predetermined list of participants to a space where you configure blast dial. When any participant dials in to the space, all the other participants are dialed out si...
Shortcut ActionCtrl+W Close Meeting CenterCtrl+T Transfer filesCtrl+Z Undo last actionCtrl+Y Redo last undone actionCtrl+Alt+F Display Font Formatting dialog boxCtrl+Alt+O Share presentation or documentCtrl+Alt+A Share applicationCtrl+Alt+D Share DesktopC...
Do you experience the following error on Cisco Unity Connection: Sometimes when you try to play or upload Audio Files for greetings in Unity Connection under the Call Handlers such as the System Call Handler Opening Greeting, in Standard/Closed/Holi...