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Unity 4.0(4)SR1 application logs full and PerfDisk Warning Event id 2001

fungchai2020
Level 1
Level 1

Dear sir,

We are running 1 cisco unity version 4.0(4) in our iptel environment. We have 1 publisher with version 4.1(3) and 2 subscriber.We logon the unity 4.0(4) and it prompt up "application logs full and required us to clear the logs" . Before we clear the logs, In the application logs, we fount a lot of "perfdisk" warning error as shown in attachment event error.jpg and diskerror.jpg. Additionally we fount event id 9582 msexchange error as well.

Please advise and share your idea to resolve this issue.

Thanks and appreciation.

1 Reply 1

Ginger Dillon
VIP Alumni
VIP Alumni

Hi -

The Exchange errors could be a result of your log files being full. You probably need to change your log settings. Go to Computer Management, either by right-clicking My Computer and select Manage Computers or by opening the MMC and selecting this add-in. Drill down to System Tools - Event Viewer. Right-click Application event log and select Properties. On the General Tab it should say "Overwrite events as needed." The size of my server log files are 8192 KB. You should Save the log file to another drive on the Unity server, not the C drive and then clear it. Do the same for all other logs.

Do you have Exchange performance analyzer running on this server? If so, it could be producing the errors because your disk performance counters are disabled, check out this link - http://technet.microsoft.com/en-us/library/aa998009.aspx

Ginger

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