Unity 4.0(4) SR1 AvCsGateway: FindCsComponentsEx failed

[ccpagel]

Hi,

Our Unity server seams to be working for VM retrieval however call transfer does not work. We get a voice message stating that there a 'system error and try again later'. We have made no changes to the system, I've tried stopping started Unity and the sever itself without any change.

The event logs show the following error.

Source: CiscoUnity_CsServices

Event ID: 1061

AvCsGateway: FindCsComponentsEx failed with error 0x80041f00.

For more information, click: http://www.CiscoUnitySupport.com/find.php

I went to this page but it did not provide me with any solution.

Can anyone suggest a fix for this?

Thanks,

Chris

[neesharm]

Is AvNotifierMgr service started ...

if No start it.

if Yes try restarting it

[rafael.cardoso]

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40%40.1ddef6d9/1#selected_message