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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Unity 4.0(5) mailbox size limit

There appears to be a limit with Unity 4.0(5) where if the mailbox size limit is made greater that 2GB in Exchange, then the Unity counter flips and thinks that a user with even a small mailbox is over their limit. Is this working as designed or a bug?

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Re: Unity 4.0(5) mailbox size limit

I haven't seen this scenario with Unity so I can't speak to that portion of your question.  However, I do know that the default maximum mailbox size in Exchange is 2GB and you can, optionally, set this to be a value greater than that.  Have you checked the Windows logs on the box to see if you are accumulating errors there?  I wonder if you might be hitting something similar to this http://support.microsoft.com/kb/555559 (depending on how large you are making the mailbox size).

Hailey

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