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Unity 4 with CCM 4.1(3) - Multiple extensions to single mailbox?

kelly-john
Level 1
Level 1

Hi -

We are using Unity as a voicemail system only, and have a number of users on different IP phones/dir numbers that would like to share the same voicemail box? Is this possible?

1 Accepted Solution

Accepted Solutions

SCOTT VOLL
Level 1
Level 1

under subscriber go to alt, extension. you can place 9 additional extensions there.

Scott

View solution in original post

3 Replies 3

SCOTT VOLL
Level 1
Level 1

under subscriber go to alt, extension. you can place 9 additional extensions there.

Scott

DOH!

(You can tell i don't know much about Unity)

Thanks for the reply.

If you use Unity as your autoattendant, and you dial on of these alternate extensions, the primary user's extension is called.

That was a bit of a drawback for us.

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