unity conection 8.X automate reports

[glenn.martindell]

Hello,

Does anyone know if there are any tools available that can automate the running of reports in Unity Connection?   For now, we're ok with the "canned" reports that CUC provides, but will need to run reports on a daily basis for a particular customer.   Running these manually would be a huge chore.

Thanks,

Glenn                  

[Rob Huffman]

Hi Glenn,

It depends what type of report/data you are trying to capture

CUDD from the great Unity Tools suite does offer the ability to schedule exports

but I'm not sure if the report you need is there (but it may well be)

http://www.ciscounitytools.com/Applications/CxN/UserDataDump/Help/UserDataDump.htm

Cheers!

Rob

"Show a little faith, there's magic in the night" - Springsteen

[glenn.martindell]

Rob,

Thanks for the reply.   Specifically I'm looking to automate the "canned" call handler report for sepcific call handlers that is available in Unity Connection Serviceability.   I could be mistaken, but I don't believe that can be done with Data Dump.

Thanks,

Glenn