06-10-2015 08:01 PM - edited 03-19-2019 09:41 AM
I have 2 shudule time for work houre and 1 shudule time for close example work1 8.00 AM - 17.00 PM work2 17.00 PM - 19.00 PM and close 19.00 PM - 8.00 AM for each work and close time I have difference greeting I try to use standard and close greeting but not work
Please help
Thank
06-11-2015 07:09 AM
OK, so for all purposes, you only have 2 time frames, 00:00 to 8:00, 8:00 to 19:00 and 19:00 to 24:00, correct??
Did you create, and assign, the schedule to the call handler??
Did you enabled the closed greeting??
You can look at the port status monitor to find out what is happening.
06-11-2015 10:00 PM
no I have 3 time frame
1. 8:00 AM - 17:00 PM greeting for this time (work time)
2. 17:00 PM - 19:00 PM greeting for this time (work time)
3. 19:00 PM - 8:00 AM greeting for this time (close time)
Thank you
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