07-22-2019 07:24 AM - edited 07-22-2019 07:24 AM
Hi everyone,
I have Unity Connection 10.5.1
I try to change the alternate greeting:
Edit User Basics >> Greetings >> Edit Greeting (Alternate)
Downloading voice file from a computer.
And after press submit an error appears:
"Reprompts must be an integer."
"Reprompt Delay must be an integer."
But if I try to download the greeting through voicemail account settings: "https://<ip unity connection>/inbox"
Then the file will download successfully.
But during the test, I will first hear: “Sorry” then the downloaded voice file and then I hear “not available ...”
Tell me how to change the user greeting correctly?
07-22-2019 11:23 AM
What are the settings for Times to Re-prompt Caller and Delay between Re-prompts?
Brandon
07-22-2019 11:48 AM
07-22-2019 11:54 AM
Greetings page. Same as your screenshot above.
07-23-2019 04:39 AM
This is the default values
07-23-2019 05:03 AM
I managed to replace the greeting with utility "Unity Connection Greeting Manager".
https://www.uccollabing.com/java-problems-while-uploading-greetings-into-unity-connection/
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