cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
168
Views
0
Helpful
5
Replies
Beginner

Unity Connection Alternate greeting

Hi everyone,

I have Unity Connection 10.5.1

I try to change the alternate greeting:

Edit User Basics >> Greetings >> Edit Greeting (Alternate)

Downloading voice file from a computer.

And after press submit an error appears:

"Reprompts must be an integer."
"Reprompt Delay must be an integer." 

10.jpg

 

But if I try to download the greeting through voicemail account settings: "https://<ip unity connection>/inbox"

Then the file will download successfully.

But during the test, I will first hear: “Sorry” then the downloaded voice file and then I hear “not available ...”

Tell me how to change the user greeting correctly?

5 REPLIES 5

Re: Unity Connection Alternate greeting

What are the settings for Times to Re-prompt Caller and Delay between Re-prompts?

 

Brandon

Beginner

Re: Unity Connection Alternate greeting

I'm sorry. Where to see it?
The fact is that I have not changed these parameters.
Highlighted

Re: Unity Connection Alternate greeting

Greetings page. Same as your screenshot above.

Beginner

Re: Unity Connection Alternate greeting

image.png

 

This is the default values

Beginner

Re: Unity Connection Alternate greeting

I managed to replace the greeting with utility "Unity Connection Greeting Manager".

https://www.uccollabing.com/java-problems-while-uploading-greetings-into-unity-connection/

 

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards