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Unity Connection - CUCM PIN synchronization is not enabled due to HttpsURLConnection response code: 401 : Unauthorized

Laszlo Olah
Level 1
Level 1

Dear Coleagues,

I would like to setup the PIN synchronization between CUC and CUCM, but when I click to Enable End User Pin Synchronization on the Application Server Configuration page I got this error: 

Pin synchronization is not enabled due to HttpsURLConnection response code: 401 : Unauthorized

I have done the followings:

  • Started the AXL on CUCM
  • Created a new AXL related application user with Standard AXL API Access on CUCM
  • Imported the CUC tomcat certificate into the CUCM cert store as tomcat trust
  • Setup CUC as an Application server on CUCM with AXL application user
  • Setup CUCM under Telephony intergrations - Phone System - AXL Server on CUC (with the AXL application user credentials, SSL enabled and PIN sync)
  • Setup end users with primary extensions
  • Imported the users from CUCM

Is there anything I missed? Do I need to grant more privileges to the AXL application  user?

Thanks,

Laszlo

15 Replies 15

fabien_damien
Level 1
Level 1

Hello Lazlo,

what was the exact problem for that error?

THanks.