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vincehgov
Beginner

Unity Connection: Email alert when mailbox is full

Is there a way to have Unity Connection automatically email the administrator or the user when their mailbox is full?

3 REPLIES 3
focusonit
Beginner

Bump..?

We and most of our clients have their voicemail (AND FAXES) from their voicemail delivered to their email boxes.

Once the mailbox on the Cisco becomes full (because users never interact with them) they stop working.

How can old messges be deleted automatically (or even deleted once sent to email)

This is becoming a big problem as there doesnt appear to be any notifcations given.

Take a look at the Message Aging policies in Unity Connection.  This gives you options such as the ability to move new messages to the saved messages folder in days, move saved messages to deleted items in days, as well as the ability to then permanently delete messages in the deleted items folder in days.  For message deletion, you can enable the system to alert users prior to deleting messages.

Hailey

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