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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Unity Connection messages need to go to muliple users

Hi,

I have a small issue. I need to have voicemail that is delivered to one Exchange mailbox forward to 2 other mailboxes. I figured I could create a distribution group in Exchange and add the two users there then forward all email that hits the original mailbox to it. Well it works for all emails that arrive except for voicemail. The voicemail message just sits in the inbox. I can go into the mailbox and forward the message with no issue. If I go to Unity Connection and add the distribution there I get the error that it cant find the primary address. Is there another way to get the messages delivered to two users? Thanks for any guidance.

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