Unity connection "if you want to dial an extension ..."

[Hatem_Hamdi]

Hi all,

I have unity connection 8.5 server. When a user record his message to other user and stay online rather then hanging up, he is asked to press 1 if he want to send his message then he is prompted "if you want to dial an extension you may do so now". I would like to get rid of this step. I would like to have something like "you're message has been sent, thank you and goodbye". Is there any way to do so.

Best Regards,

Hatem

[Rob Huffman]

Hi Hatem,

You would need to change the "after message action" for the users to;

Call Action - Hang Up instead of Call Handler "Goodbye"

So User > Edit > Message Settings > After Message Action > Call Action > Hangup

Just tested this and it works the way you would like

Cheers!

Rob

[Hatem_Hamdi]

Thank you Rob. That did it.