cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
5878
Views
0
Helpful
1
Replies
Highlighted
Beginner

Unity Connection Remote Office Dialing

I am looking for a way to add an option known to internal employees to be able to dial into the AA and go to an option that will allow them to dial an extension in a remote branch office in another country to alleviate LD charges to their cell phone.

Has anyone setup an option such as this using UC Business Edition 7?

Thanks for any input!

1 REPLY 1
VIP Advisor

Re: Unity Connection Remote Office Dialing

You can do this in many ways

1) Use MVA Mobile Voice access. Dial into CCM and use the IVR (h323 GW) or 2 stage dialing (CUCM 6.1 with even MGCP GW) to do toll bypass. This works for internal and external numbers

2) If these users are defined in your VM system as mail boxes then you can do dial by name or extension in the AA. If these are numbers outside of your system then you can define these numbers as contacts since then you don’t take a license. Of course this is cumbersome to manage and maintain and only work if these numbers dialed are pretty much the same

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/7x/administration/guide/7xcucsag115.html

Thanks

Srini

CreatePlease to create content
Content for Community-Ad
August's Community Spotlight Awards