I am looking for a way to add an option known to internal employees to be able to dial into the AA and go to an option that will allow them to dial an extension in a remote branch office in another country to alleviate LD charges to their cell phone.
Has anyone setup an option such as this using UC Business Edition 7?
1) Use MVA Mobile Voice access. Dial into CCM and use the IVR (h323 GW) or 2 stage dialing (CUCM 6.1 with even MGCP GW) to do toll bypass. This works for internal and external numbers
2) If these users are defined in your VM system as mail boxes then you can do dial by name or extension in the AA. If these are numbers outside of your system then you can define these numbers as contacts since then you don’t take a license. Of course this is cumbersome to manage and maintain and only work if these numbers dialed are pretty much the same
we have recently announced a new Webex Events service with a best-in-class virtual event experience that is video-centric, intelligent, and simple to use.
Some highlights (features of new Webex Events that were not there with existing/c...
The purpose of this document is to present the different troubleshooting steps to take when some service from the Cisco IM & Presence Service Server have not started gracefully.
The States of a service
The IM&P ...
This event had place on Tuesday 20th, April 2021 at 10hrs PDT
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees learned how to use ...
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Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is th...
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I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...