Unity Connection Single Inbox with Office 365

[gmartindell]

Hello,

I've seen a couple of posts around the same issue, but none I've seen that have provided a solution that have worked for me.   When configuring unified messaging with Office 365, can anyone tell me what I need to put in the "Active Directory DNS Domain Name" and "Active Directory Site Name" fields when configuring a unified messaging services account in Unity Connection 10.5?

I would assume in the "Active Directory DNS Domain Name" should be "company.com" but am not sure what to use for the site name?

Thanks in advance,

Glenn

[Chris Deren]

You put what MSFT gave you which I believe is always ending with ".onmicrosoft.com" for example companyX.onmicrosoft.com

[gmartindell]

Thanks for the reply Chris.  I've tried that with no luck.   When I click the test button in CUC, I get "Failed to locate a Domain Controller via DNS"   Is there anything special I need to put in DNS for this?

Thanks,

Glenn

[mzajeski]

Did you ever figure this out?  We're stuck on this right now with Unity 11.5.

[mzajeski]

Try blanking out the Proxy address.  Someone documented an example and blanking it out for me fixed the issue.  Remember - test at the User level after clearing the proxy too (some posts have noted testing at the Unified Service level can be sporatic).