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Unity Connection Speech Connect Language Support

James Hawkins
Level 8
Level 8

Hi,

Does anyone know when (or if) the Unity Connection Speech Connect feature will support languages other than US English?

I have lots of customers that would like to use this feature but who want UK English prompts.

1 Reply 1

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

I have installed this (once) and put on a GB language pack; however as far as I can see that's the only language available on CCO:

http://www.cisco.com/pcgi-bin/swsrch/SWSearch_results.cgi/SWSearch.txt?searchPhrase=SpeechConnect-Languagepack&isChild=false&file_delimiter=contains

So that's the 'standalone' one used with traditional Unity... and I've just realised you were asking about CUC.

Maybe take a look at this post https://supportforums.cisco.com/message/3166141#3166141 ; it seems for CUC it's built in to the main app, so I would guess that the main app language would affect this feature. Anyone know for sure?

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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