unity Connections Single Inbox - Windows VoiceMesage(99).wav limit

[charlie-hall]

We have ran across an Odd problem with Windows opening more than 99 VoiceMesage.wav files.

Users get thier voicemail messages with Outlook and when they open the file to play them with Windows media player, Windows  creates a temporary file at:

C:\Users\<user>\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook\A2JLCKC9

After the 1st message is played it creates the filename "VoiceMesage.wav ", then VoiceMesage(2).wav up to VoiceMesage(99).wav.  Then after 99 voicemails are opened, VoiceMesage(99).wav, Windows will not create the temporary file for the 100th voicemail.   Then the user has to call the help desk to have temporary files deleted.    And of course Windows Disk Clean up tool does not remove these files.

TAC says the filename on the wav file cannot be changed, I can change the subject line, but not the filename of the attachment.

Has anyone come up with an elegont solution to this?

Thanks

Charlie

[Brandon Buffin]

Not elegant, but one option would be to create a scheduled task that runs on the machine on a daily/weekly/monthly basis that deletes files in this folder that start with "VoiceMessage" for example, place the following command in a bat file and schedule - forfiles /P "%localappdata%\Microsoft\Windows\Temporary Internet Files\Content.Outlook" /S /M VoiceMessage* /C "cmd /c del @path"

Brandon

[charlie-hall]

Not elegant, but I like it and it will work.

Thanks

Charlie