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Unity Express 8.6 license doubts

etmarcof
Level 3
Level 3

Hi,

I have one cisco 2911 with SM-SRE-700-k9 for CUE 8.6 but the software didn't came installed on SRE Module.

So i have to install software CUE 8.6 in module. how do i activate the following or i should have received?

Included:FL-CUE-NR-PORT-2

Cisco

Unity Express License - Non Re-hostable - 2 Port

In only need auto-atendant feature and i need 8 ports, so i buy 3 x FL-CUE-POR-2

and i was countig with FL-CUE-NR-PORT-2.

FL-CUE-PORT-2

After i instaled first FL-CUE-POR-2 , then for the other two i receveid % Error: New count is less than existing count.% I have already reloaded module

show license all - >(shows 6 VMIVR-PORT could be that 4 of this license are FL-CUE-NR-PORT-2 as this is 2911 platform?)

License Store: Primary License Storage

StoreIndex: 0 Feature: VMIVR-PORT Version: 1.0

License Type: Permanent

License State: Active, Not in Use

License Count: 6 / 0

License Priority: Medium

License Store: Evaluation License Storage

StoreIndex: 0 Feature: VMIVR-VM-MBX Version: 1.0

License Type: Evaluation

License State: Active, Not in Use, EULA not accepted

Evaluation total period: 8 weeks 4 days

Evaluation period left: 8 weeks 4 days

License Count: 600 / 0

License Priority: None

License Store: Evaluation License Storage

StoreIndex: 1 Feature: VMIVR-PORT Version: 1.0

License Type: Evaluation

License State: Inactive

Evaluation total period: 8 weeks 4 days

Evaluation period left: 8 weeks 4 days

License Count: 60 / 0

License Priority: None

License Store: Evaluation License Storage

StoreIndex: 2 Feature: VMIVR-IVR-SESS Version: 1.0

License Type: Evaluation

License State: Active, Not in Use, EULA not accepted

Evaluation total period: 8 weeks 4 days

Evaluation period left: 8 weeks 4 days

License Count: 60 / 0

License Priority: None

Also shoul i have any mailbox license to autotendant work?

Thank you

Best Regards

MC

1 Accepted Solution

Accepted Solutions

gomganes
Level 1
Level 1

Hi,

Keep the following outputs from the CUE module handy and contact TAC once you have the details regarding the license.

“sh license”, “sh license udi”, Cisco SO#”

thanks,

Gomahthy.

View solution in original post

1 Reply 1

gomganes
Level 1
Level 1

Hi,

Keep the following outputs from the CUE module handy and contact TAC once you have the details regarding the license.

“sh license”, “sh license udi”, Cisco SO#”

thanks,

Gomahthy.

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