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Chris Campbell
Beginner

Unity Express General Delivery Mailbox

I need to set up a mailbox that is shared among multiple people in Unity Express.  After doing some research, it appears that the feature I need is called a General Delivery Mailbox.  I'm trying to set up a group now that I can assign an extension and to which I can add multiple users.  I created the group, but it doesn't seem like I can add an extension to it.  I can't figure out what I'm doing wrong.

 

I'm following the instructions here:

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/administrator/AA_and_VM/guide/vmadmin_book/users.html#92506

 

 

show group detail groupname KLG-GDM

Groupname:          KLG-GDM

Full Name:          KLG General Delivery Mailbox

Description:        General Delivery Shared Mailbox

Phone:              

Phone(E.164):       

Fax:                

Email:              

Epage:              

Language:           systemDefault

 

Group Members:      <none>

User Members:       chris Monique

Group Owners:       <none>

User Owners:        <none>

Privileges:         <none>

 

group KLG-GDM ?

  create            Add the group account

  delete            Remove the group account

  description       Comment about the group

  email             Specify the group email address

  epage             Specify the group epage address

  fullname          Specify a long name for the group

  notification      Message Notification

  profile           Profile Name

 

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