11-30-2005 02:09 PM - edited 03-18-2019 05:21 PM
When trying to transfer to a Directory Handler, Unity 4.0.4SR1,we have only one Directory Handler, we get the message, sorry this system is temporarily out of order. In the event log I see three
Cisco Unity's Phrase Server Manager experienced a serious error.
EXPLANATION:
Failed to get Phrase Server's multi-use Phrase Server from the VariantList.
TECHNICAL DETAILS:
Method: CAvPhraseServerMgr::CreatePhraseServerSUByProgID
Phrase Server MU ProgID: AvAddrSearchENU.CMultiUse
ProgId: AvAddrSearchENU.CSingleUse
Error: 0x80070057 E_INVALIDARG
For more information, click: http://www.CiscoUnitySupport.com/find.php
Followed by three
CAvCDEConvBase::InitPhraseServerSU() failure from CreatePhraseServerSU (error=0x80004005) for conversation [AddrSearchConv:AvAddrSearch:ENU].
For more information, click: http://www.CiscoUnitySupport.com/find.php
Anyone ever see this? I serched on these boards and someone pointed to missing .wav files. I have looked and the files are the same. Any suggestions?
Dave
11-30-2005 02:43 PM
This is a long shot since your app log is not complete from the time of last reboot.
Look for "AvAddrSearchENU005.wav" in the CommServer\localize\Prompts\ENU\G711\AvAddrSearch directory. If it does not exists, copy it from your unity cd.
12-01-2005 05:48 AM
I will try to boot the server this evening and post that app log
Thanks
Dave
12-01-2005 10:39 AM
Does the prob happen immediately after reboot or does it start happening after 10 minutes, a day, or a week?
If it happens right away, look through the app logs for VbRun event.
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