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unity?

hi,

I`m using a centralized cisco cucm with 10 sites with the mgcp protocol.

i`ve a cisco unity with 150 voice mail licenses and 25 voice port licenses.

The autoattendent only works on the hq as its gateway has about 30 fxo port.

When some call to the pstn line on the another sites, autoattendent doesn`t work----

IT seems that the voice port licenses register only the port of the hq gateway- I want to remove some of the registered fxo port of the hq gateway and register at least one fxo port of the rest of the sites........

thanks

1 Reply 1

keglass
Level 7
Level 7

I have referred your question to our engineers who are working on finding a solution for you. In the meantime, I recommend you post this and future technical support questions to the Cisco Support Community (https://supportforums.cisco.com/index.jspa) where our Cisco technical support experts provide assistance.  Another option is to open a ticket with the Cisco Technical Assistance Center (www.cisco.com/go/support) to get expert help.

Thanks for participating in the community. We hope to hear from you again.

Kelli Glass

Moderator for Collaboration Community and User Groups