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Contributor

Updating Device > Phone > CUPC > Line 1 > Users Associated with Line

CallManager 8.0(3)

Device > Phone > Type = Cisco Unified Personal Communicator

Click on Device
Click on Line 1
Scroll to bottom
Users Associated with Line > Associate End Users


If I go into Bulk Administration > Import/Export > Export > Device Data > Phones I don't see where it exports the Users Associated with Line > Associate End Users

I'm trying to Bulk Update a couple hundred CUPC clients with their End User owners. We are LDAP integrated.

The existing older threads didn't really provide a answer but mostly, "hey I can't get it working either"....

4 REPLIES 4
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Cisco Employee

If you are able to make a list of userid with dn/device/partition you can update is as such:

1.  Create a .txt file format with the following headers, comma separated:

User ID,Device,Directory Number,Partition

* In the lines below the headers, add the corresponding information, comma-separated.

* Example, assuming you want to associate exampleuser1 to directory number 8007 and exampleuser2 to directory number 8008:

User ID,Device,Directory Number,Partition
exampleuser1,SEP00235E1823F6,8007,HQ-PT
exampleuser2,SEP00235ABB635A,8008,HQ-PT

Note: You can use Excel to create the file.  Save as a .csv file, then rename the file to .txt.  Open it to make sure the format matches the one above.

2. Then got to CallManager Admin Page -> Bulk Administration -> Upload/Download Files, hit "add new", browse to your file, then select the following targets:

Target: User Line Appearance
Transaction type: Update Line Appearance - Custom File

3.  Verify that the file has been uploaded, then go to Bulk Administration -> Users -> Line Appearance -> Update Line Appearance.

* Under "File name", drop down and select the file you uploaded.
* Do not add any of the checkmarks below, leave empty.
* Click the "Run immediately" radio button.
* Click "Submit".

After this, the job should be completed and the users should be associated to the line appearance.

Highlighted

In CallManager 8.0(3) your steps worked perfect! I was able to associate the CUPC Device Line to the End User

I then used the Bulk Administration > CUPS > Update CUP/CUPC for Capabilities Assignment

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Still works with CUCM 10.5.2! Thank you!

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Hehe, still working on 11.5

Thanx!