Upgrade CUCM 6.1.1.2000-3 to 7.0.1.11000-2

[waldvoge]

I upgrade today and the Call Manager Service will not start after the upgrade, Cisco Messaging Interface is also not starting. All other services start ok.

Where do I start debugging.

[Rob Huffman · Accepted solution]

Hi Terry,

This sounds like a licensing issue. Have you loaded the new 7.x Feature Licenses? This is a common problem when the Callmanager Service won't start. You can fire off an email to;

licensing@cisco.com

to engage them in regards to receiving the proper licenses.

Hope this helps!

Rob