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Beginner

Upgrade CUCM 9.x to CUCM 10.x

Hi,

I want to upgrade my CUCM ver 9 to Ver 10.5 and i have licenses installed in it , so i need to know the following

1- steps of upgrade process

2- Did i need to buy new licenses for ver 10.x ?  or only upgrade my licenses ver 9 to ver 10 free ?

3- I bought SWSS upgrade contract and i want to what is ? and how to use it ?

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Upgrade CUCM 9.x to CUCM 10.x

Regarding Licenses :

1. If the 9.X licenses are covered under an active SWSS COntract, you may migrate those through PUT or GLO assistance (licensing@cisco.com)

2. For no SWSS Coverage, you would need to order Upgrade of 9.x licenses to 10.X in Cisco Commerce Worskapce. Please refer the Ordering Guide at https://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-communications-manager-callmanager/guid…

5 REPLIES
Beginner

Re: Upgrade CUCM 9.x to CUCM 10.x

hi ,

Even I am looking to upgrade form CUCM 8.6 to Version 11.x

Do we have any detail documents for upgrade.?

Can I carry existing license form CUCM Ver 8.6 to ver 11 including CUC, UCCX I want to know? or I need to procure again from Cisco ?

Do you have any license study document?

Beginner

Re: Upgrade CUCM 9.x to CUCM 10.x

Hi Shivakumar,

Really i need to any licenses documents , if you find something , please give it to me

Beginner

Re: Upgrade CUCM 9.x to CUCM 10.x

Cisco Employee

Re: Upgrade CUCM 9.x to CUCM 10.x

Regarding Licenses :

1. If the 9.X licenses are covered under an active SWSS COntract, you may migrate those through PUT or GLO assistance (licensing@cisco.com)

2. For no SWSS Coverage, you would need to order Upgrade of 9.x licenses to 10.X in Cisco Commerce Worskapce. Please refer the Ordering Guide at https://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-communications-manager-callmanager/guid…

Beginner

Re: Upgrade CUCM 9.x to CUCM 10.x

Thank you Saurabh.

Regards

Shiva Kumar Nyalam.

Wipro Technologies,

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