Upgrade CUCM OVA Template

[mwheinz]

If I install CUCM on a C200 version 8.0(3)a, using OVA template 8.0, and I upgrade the application to version 8.6, will it be ok on the same OVA template?  If you upgrade an installed UC app, will the "original" OVA teplate support the upgrade?  How would you change it if not?

Thanks!

[Jaime Valencia]

Review this:

Upgrading  to Unified CM 8.6(1a) on a Virtual Server

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_1/cucm-rel_notes-861a.html#wp1968761

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

[joshua.gertig]

I've got pretty much the same question, but we're upgrading from cucm 8.5.1 to cucm 8.6 (latest version). I've looked at the document. How exactly to you "upgrade the virtual machine to the latest release"?

The doc says for more info, reference "Cisco Unified Communications Manager on Virtualized Servers". I found that (http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/virtual/servers.html), but when I go to C210 series, which we are using, there is nothing really about upgrading an existing VM.

Do I really need to do anything with the VM in the vSphere Client?

[Jaime Valencia]

For 8.6(x) yes, you need to change the VM and it's all explained in the RNs

Upgrading to Unified CM 8.6(2a)

http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/rel_notes/8_6_2/cucm-rel_notes-862a.html#wp1944944

HTH

java

if this helps, please rate

www.cisco.com/go/pdihelpdesk

[joshua.gertig]

Thanks Java, that did help. I also found another link that explains it pretty well:

http://docwiki.cisco.com/wiki/Ongoing_Virtualization_Operations_and_Maintenance

Specifically this section:

Upgrading the UC applications

When running UC virtualized, it is necessary that the virtual machine configuration be set properly for the specific release of the UC application that you are running.

When doing a fresh install, it is required to deploy the OVA for the application that matches the release of the UC application itself. This ensures that the fresh install has the proper virtual machine configuration for the release being installed.

When a UC application is upgraded (eg. upgrading CUCM from 8.5.1 to 8.6.2), it is necessary to go to www.cisco.com and look at the Readme file for the OVA of the release you are upgrading to. For example: go to www.cisco.com and go to Support -> Downloads. From there Products -> Voice and Unified Communications -> IP Telephony -> Call Control -> Cisco Unified Communications Manager (CallManager) -> Cisco Unified Communications Manager Version 8.6 -> Unified Communications Manager Virtual Machine Templates-8.6(1)

When you're at the appropriate OVA, select "Download Now" and you will be taken to a page where you can click to view the Readme file. In the Readme file, you will see the virtual machine settings for the release. You must edit settings on the virtual machine you have upgraded to match the setting in the Readme file.

You will need to make the changes (edit settings) while the virtual machine is powered off. After you are booted up on the new software version, you must gracefully shut down the virtual machine, change the settings, and boot it back up.

There may be cases where there are no required changes. It will depend on the specific "from" and "to" versions of the upgrade.

[joshua.gertig]

We completed our upgrade from 8.5 to 8.6 on both CER and CUCM this weekend successfully. I documented some of it in case anyone finds it useful. It includes a lot of screen shots. These were all VMs on two different C210 UCS servers.

https://dl-web.dropbox.com/get/Josh/CUCM_CER_UpgradeTo_8_6_SANITIZED.docx?w=9cdf0f5d

*DISCLAIMER - I am not a Cisco employee and this is not meant to be a cisco upgrade guide. This is for reference only, use at your own risk

[laubry]

Joshua,

I tried getting to your doc but since it's on your dropbox I was unable to get to it.  Would you mind sending me a copy.

Thank you,

Lance Aubry