Upgrade from 4.1 to 7.1.5 - DMA - Extention Mobility problem
Having reviewed this request, I believe that the information you found is accurate. You must have the users logged out of EM, do the DMA backup, then upgrade the cluster. Once the upgrade has completed, the users must log back into EM. Besides asking the users to log back in, do you have a concern about the upgrade process?
There are cases/situations where we have to configure custome CPTONE to resolve FXO disconnect issue. Following are situations which can arise due to FXO disconnect issue:
Phone A calls Phone B, Phone B does not answer. Phone A then goes on-hook but Phon...
Cisco announced major enhancements today to Webex Contact Center. Learn more about the highlights including
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SymptomsI’m doing a factory reset on the mobile board and it’s giving me the same issues that I wasn’t able to also send over last time. It says that it can’t connect to the server because of a firewall (we don’t have one) and then sometimes it...