Hi,
I am doing an upgrade from Unity to Unity Connection. I have received the PAK for UNCN8-MIG-XU-K9= and used the license MAC on the new CUC to obtain a license. I added the license to Unity and I get this message
"An insufficient license violation has occurred. For details, open the Licensing screens on the Cisco Unity Connection administration web pages. There is no license to add subscribers. Please purchase additional licensed functionality. If the licensing violation has not been resolved, the system will not be operational."
I have 0 licenses for Users with voice mailboxes, Voice Ports, SpeechView Standard users and SpeechView Professional users. Is there another license I should receive from Cisco.
I also have PAK for UNCN8-UPG-UWL-K9= Unity Connection 8.x Upgrade License, but not quite sure what to do with this PAK.
Can someone please tell me how I get licensed properly
Thanks
Nki