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dsalamanca
Beginner

User activity reporting with CUCM 4.1(3)

Hello,

Is there any tool integrated with CUCM to let the admin know the different activities of other users of the CCM?

The CUCM cluster (version 4.1(3)) has MLA activated, so different users have access and configuration rights, however, the main administrator would like to know what everybody does.

Regards,

1 ACCEPTED SOLUTION

Accepted Solutions
Rob Huffman
Hall of Fame Community Legend

Hi Daniel,

Thanks very much! That is most kind of you :)

Cheers!

Rob

View solution in original post

5 REPLIES 5
Rob Huffman
Hall of Fame Community Legend

Hi Daniel,

For Callmanager MLA (Multi Level Administration)

Access Logs

Multilevel administration access generates a log with a record of login attempts. The log includes the user name, group name, date, time, and success or failure status of the login session.

A file contains a file report of access/change attempts. That is, multilevel administration access generates a record of attempts to access or modify any directory or database component through the Cisco CallManager system administration. The change record includes the user name, date, time, menu accessed, web page from which the change was made, and the success or failure status of the update.

Find the log file under the Log directory in c:\ciscowebs\MLA\logs, filename MLALogxx.log (where xx are numeric digits).

Hope this helps!

Rob

Thanks for your help, Rob. This is exactly what I needed.

Would you know the path of this directory for CUCM versions 5.X and 6.X?

Rob Huffman
Hall of Fame Community Legend

Hi Daniel,

You are most welcome my friend :)

This was nicely supplied recently by Jaime from Cisco. The Trace File for MLA;

Via RTMT (Trace Files)

Trace tab -> Trace & log central -> Collect files -> Cisco Role Based security

Hope this helps!

Rob

Thank you, you got two x 5 points.

Rob Huffman
Hall of Fame Community Legend

Hi Daniel,

Thanks very much! That is most kind of you :)

Cheers!

Rob

View solution in original post

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