User activity reporting with CUCM 4.1(3)

[dsalamanca]

Hello,

Is there any tool integrated with CUCM to let the admin know the different activities of other users of the CCM?

The CUCM cluster (version 4.1(3)) has MLA activated, so different users have access and configuration rights, however, the main administrator would like to know what everybody does.

Regards,

[Rob Huffman]

Hi Daniel,

For Callmanager MLA (Multi Level Administration)

Access Logs

Multilevel administration access generates a log with a record of login attempts. The log includes the user name, group name, date, time, and success or failure status of the login session.

A file contains a file report of access/change attempts. That is, multilevel administration access generates a record of attempts to access or modify any directory or database component through the Cisco CallManager system administration. The change record includes the user name, date, time, menu accessed, web page from which the change was made, and the success or failure status of the update.

Find the log file under the Log directory in c:\ciscowebs\MLA\logs, filename MLALogxx.log (where xx are numeric digits).

Hope this helps!

Rob

[dsalamanca]

Thanks for your help, Rob. This is exactly what I needed.

Would you know the path of this directory for CUCM versions 5.X and 6.X?

[Rob Huffman]

Hi Daniel,

You are most welcome my friend :)

This was nicely supplied recently by Jaime from Cisco. The Trace File for MLA;

Via RTMT (Trace Files)

Trace tab -> Trace & log central -> Collect files -> Cisco Role Based security

Hope this helps!

Rob

[dsalamanca]

Thank you, you got two x 5 points.

[Rob Huffman · Accepted solution]

Hi Daniel,

Thanks very much! That is most kind of you :)

Cheers!

Rob