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VCS SIP call timeout, Jabber call issue, Out of call resources, iwf error

Hello community,

 

I have a few questions about a call error after we activate SIP for our outside VCSE. There are call errors with some connections.

 

Actually we have activate SIP in our VCSE. Therefore we always use Interworking for SIP calls.

 

First I have a call to another MCU working. This call is interworked, but we want SIP to SIP. Call is intern to extern

 

  • Search (146)
    • State: Completed
    • Found: True
    • Type: SIP (INVITE)
    • CallRouted: True
    •  
  • Source (1)
      • Authenticated: True
      • Aliases (1)
        • Alias (1)
          • Type: Url              Why this Type for Jabber Endpoint to MCU?
          • Origin: Unknown
      • Zone (1)
        • Name: dmz-to-extern
        • Type: TraversalServer
      • Path (1)
        • Hop (1)
          • Address: IPEXTERNVCSE:5061
        • Hop (2)
          • Address: IPINTERNVCS:5061
        • Hop (3)
          • Address: IPCLIENT:60370
    • Destination (1)
      • Alias (1)
        • Type: Url
        • Origin: Unknown
        • Value: sip:9011@mcu.externdomain.com
    • StartTime: 2015-10-05 14:45:05
    • Duration: 42.98       WHY SO LONG?
    • SubSearch (1)
      • Type: Transforms
      • Action: Not Transformed
      • SubSearch (1)
        • Type: Admin Policy
        • Action: Proxy
        • ResultAlias (1)
          • Type: Url
          • Origin: Unknown
          • Value: 9011@mcu.externdomain.com
        • SubSearch (1)
          • Type: FindMe
          • Action: Proxy
          • ResultAlias (1)
            • Type: Url
            • Origin: Unknown
            • Value: 9011@mcu.externdomain.com
          • SubSearch (1)
            • Type: Search Rules
            • SearchRule (1)
              • Name: sr inet uri
              • Zone (1)
                • Name: DNS
                • Type: DNS
                • Protocol: SIP
                • Found: False
                • Reason: Request Timeout         Take to long?
                • StartTime: 2015-10-05 14:45:05
                • Duration: 10.49
                • Gatekeeper (1)
                  • Alias (1)
                    • Type: Url
                    • Origin: Unknown
                    • Value: 9011@mcu.externdomain.com
              • Zone (2)
                • Name: DNS
                • Type: DNS
                • Protocol: H323     We want to call SIP to SIP
                • Found: True
                • StartTime: 2015-10-05 14:45:48
                • Duration: 0.07
                • Gatekeeper (1)
                  • Alias (1)
                    • Type: Url
                    • Origin: Unknown
                    • Value: 9011@mcu.externdomain.com

 

 

Second call doesn´t working. It´s intern Jabber to extern Jabber different SIP Domains. For this call I have different errors:

Resolution failed

Resource unavailable - Out of call resources

Request Timeout

post iwf and request timeout:

 

  • Search (137)
    • State: Completed
    • Found: False
    • Reason: Not Found
    • Info: Policy Response
    • Type: SIP (OPTIONS)
    • CallSerial Number: 33cba07e-03f6-4514-acba-8b02e6aafa06
  • Source (1)
      • Authenticated: True
      • Zone (1)
        • Name: VCSEDMZ-to-VCSEEXTERN
        • Type: TraversalServer
      • Path (1)
        • Hop (1)
          • Address: IPVCSEDMZ:5061
        • Hop (2)
          • Address: 127.0.0.1
        • Hop (3)
          • Address: IPVCS
        • Hop (4)
          • Address: IPCLIENT:60370
    • Destination (1)
      • Alias (1)
        • Type: Url
        • Origin: Unknown
        • Value: sip:user@externdomain.com
    • StartTime: 2015-10-05 14:25:32
    • Duration: 105.2
    • SubSearch (1)
      • Type: Transforms
      • Action: Not Transformed
      • ResultAlias (1)
        • Type: Url
        • Origin: Unknown
        • Value: user@externdomain.com
      • SubSearch (1)
        • Type: Admin Policy
        • Action: Proxy
        • ResultAlias (1)
          • Type: Url
          • Origin: Unknown
          • Value: user@externdomain.com
        • SubSearch (1)
          • Type: FindMe
          • Action: Proxy
          • ResultAlias (1)
            • Type: Url
            • Origin: Unknown
            • Value: user@externdomain.com
          • SubSearch (1)
            • Type: Search Rules
            • SearchRule (1)
              • Name: sr inet uri
              • Zone (1)
                • Name: DNS
                • Type: DNS
                • Protocol: SIP
                • Found: False
                • Reason: Request Timeout
                • StartTime: 2015-10-05 14:25:32
                • Duration: 10.19
                • Gatekeeper (1)
                  • Alias (1)
                    • Type: Url
                    • Origin: Unknown
                    • Value: user@externdomain.com
              • Zone (2)
                • Name: DNS
                • Type: DNS
                • Protocol: H323
                • Found: False
                • Reason: Resolution failed
                • StartTime: 2015-10-05 14:26:25
                • Duration: 0.05
                • Gatekeeper (1)
                  • Alias (1)
                    • Type: Url
                    • Origin: Unknown
                    • Value: user@externdomain.com
            • SearchRule (2)
              • Name: DNS
              • Zone (1)
                • Name: DNS
                • Type: DNS
                • Protocol: SIP
                • Found: False
                • Reason: Request Timeout
                • StartTime: 2015-10-05 14:26:25
                • Duration: 10.22
                • Gatekeeper (1)
                  • Alias (1)
                    • Type: Url
                    • Origin: Unknown
                    • Value: user@externdomain.com
              • Zone (2)
                • Name: DNS
                • Type: DNS
                • Protocol: H323
                • Found: False
                • Reason: Resolution failed
                • StartTime: 2015-10-05 14:27:18
                • Duration: 0.08
                • Gatekeeper (1)
                  • Alias (1)
                    • Type: Url
                    • Origin: Unknown
                    • Value: user@externdomain.com

 

 

post Resolution fail:

 

  • Search (144)
    • State: Completed
    • Found: False
    • Reason: Not Found
    • Type: H323 (LRQ)
    • CallSerial Number: 1914d83f-be3e-4f6a-a6f4-0c492641fd35
    • Tag: 5099cb48-5ea2-4d8b-93d9-b7dc802db40b
    • Source (1)
      • Authenticated: True
      • Zone (1)
        • Name: VCSEDMZ-to-VCSEEXTERN
        • Type: TraversalServer
      • Path (1)
        • Hop (1)
          • Address: IPVCSEDMZ
        • Hop (2)
          • Address: IPVCS:5061
        • Hop (3)
          • Address: IPCLIENTINTERN:60370
    • StartTime: 2015-10-05 14:44:40
    • Duration: 0.22
    • SubSearch (1)
      • Type: Transforms
      • Action: Not Transformed
      • SubSearch (1)
        • Type: Admin Policy
        • Action: Proxy
        • SubSearch (1)
          • Type: FindMe
          • Action: Proxy
          • SubSearch (1)
            • Type: Search Rules
            • SearchRule (1)
              • Name: sr inet uri
              • Zone (1)
                • Name: DNS
                • Type: DNS
                • Protocol: H323
                • Found: False
                • Reason: Resolution failed
                • StartTime: 2015-10-05 14:44:40
                • Duration: 0.17
            • SearchRule (2)
              • Name: DNS
              • Zone (1)
                • Name: DNS
                • Type: DNS
                • Protocol: H323
                • Found: False
                • Reason: Resolution failed
                • StartTime: 2015-10-05 14:44:41
                • Duration: 0.04

 

 

Last thing from extern to intern no problem, but take long time to ring. But there we have SIP to SIP

 

  • Search (130)
    • State: Completed
    • Found: True
    • Type: SIP (INVITE)
    • CallRouted: True
    • CallSerial Number: bc10b7d3-d3ab-4626-9a15-f6d23a23101b
    • Tag: 134a31cf-017d-408a-92c7-d0bd2cf8f640
    • Source (1)
      • Authenticated: True
      • Zone (1)
        • Name: DefaultZone
        • Type: Default
      • Path (1)
        • Hop (1)
          • Address: IPEXTERNVCSE:5060
        • Hop (2)
          • Address: IPEXTERNVCSE:5073
        • Hop (3)
          • Address: IPEXTERNVCSE:5061
        • Hop (4)
          • Address: IPCLIENT:54227
    • Destination (1)
      • Alias (1)
        • Type: Url
        • Origin: Unknown
        • Value: sip:user@interndomain.com
    • StartTime: 2015-10-05 14:17:31
    • Duration: 3.77
    • SubSearch (1)
      • Type: Transforms
      • Action: Transformed
      • ResultAlias (1)
        • Type: H323Id
        • Origin: Unknown
        • Value: user@interndomain.com
      • SubSearch (1)
        • Type: Admin Policy
        • Action: Proxy
        • ResultAlias (1)
          • Type: H323Id
          • Origin: Unknown
          • Value: user@interndomain.com
        • SubSearch (1)
          • Type: FindMe
          • Action: Proxy
          • ResultAlias (1)
            • Type: H323Id
            • Origin: Unknown
            • Value: user@interndomain.com
          • SubSearch (1)
            • Type: Search Rules
            • SearchRule (1)
              • Name: Jabber Extern
              • Zone (1)
                • Name: 10.220.28.90-to-195.20.220.150
                • Type: TraversalServer
                • Protocol: SIP
                • Found: True
                • StartTime: 2015-10-05 14:17:31
                • Duration: 3.76
                • Gatekeeper (1)
                  • Address: 195.20.220.76:28474
                  • Alias (1)
                    • Type: H323Id
                    • Origin: Unknown
                    • Value: user@interndomain.com

 

 

How can I make a call over SIP and disable interworking for that?

Are there any bugs with VCS 8.6.1 Interworking feature?

How can I increase search speed for dns zone ? I have over 51seconds

Why are there problems for internal calls and H323 interworking error?

 

Thanks a lot for support.

 

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