Viewmail for Outlook 2010

[bergquist]

Hi,

We are soon to be upgrading everyone to Office 2010 and according to Cisco TAC, they said that it is not supported yet. Has anyone been able to find a work around for doing this?

We are using Windows 7, Unity 7, Viewmail 7 for Outlook 2003, and Exchange 2007.

When I upgraded my (as well as a couple of other client machines) Outlook from 2003 to 2010, my viewmail still works, but I am unable to find where to configure/change any settings. On a new install of Office 2010 and Viewmail, I can therefore not find where to configure VMO.

Can someone please suggest how we will best be able to listen to VM via Unity/Exhange with Outlook 2010? I'm assuming there must be a way that the messages will still appear in the Inbox, but we can use Windows Media Player to listen to them?

But in that case, we will not have a WMI on the phones and the messages won't play from the phones? Please let me know if I am not understanding this correctly as it will be a major pain for our office.

Thank you.

[skilambi]

The only supported way is to move to Uconn and with 8.5 you are removing the UM gap with Unity so I doubt if VMO will ever be supported anymore for Unity with 2010. You can see this but it won't be TAC supported

https://supportforums.cisco.com/message/3120419#3120419

Srini

[bergquist]

Thank you. I'll check it out.

[skilambi]

See here for..Cisco is planning to release update for VMO for Unity for Outlook 2010 which is good news

https://communities.cisco.com/message/62883#62883

Thanks

Srini

[mmahannah]

I cannot access the above  post.  Is Cisco still planning to release VMO for Unity for Outlook 2010 client? 

Thanks,

Matt

[skilambi]

Yes it is released for Unity and also now has TRAP support

Srini