cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
556
Views
0
Helpful
1
Replies

ViewMail: Playback thru phone: access denied??

tcekada
Level 1
Level 1

When trying to use the phone as a playback device in Viewmail for Outlook, I get the following error message: “Access was denied when connecting to the voice server. To use the telephone you must be logged into windows using the account associated with your subscriber account.”

This is only happening with a few users and I have not been able to narrow down what difference is yet. I have also seen 5 posts in this forum with the exact same problem and error message but from a year ago and none of them offered a solution.

I have verified that I'm logged in to my PC with the correct username.

Running:

UNITY 4.04 SR1

Exchange 2003 SP1 on a different server.

One AD domain

Windows XP SP2

IE 6.02 SP2

Mozilla FireFox 1.02

Using viewmail for Outlook 4.04

Media Master control 403 112

Outlook 2003

Anyone have a fix for this one??

Thanks,

tcekada@syseng.com

1 Reply 1

s.clinard
Level 5
Level 5

Has anyone else ran in to this? I am looking to see if anyone can offer assistance or a solution.

Thanks,

Shane

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: