I've got a single user (at least who has reported the problem) who occasionally has a visual voicemail issue. About every 3-4 weeks, she presses the messages key, selectes visual voicemail, and receives the "error, contact administrator" message. She then manually reboots the phone and it works fine for another 3-4 weeks.
I've been through the install and conifg guide a few times to confirm that everything is setup correctly. To date I have not received any other complaints from any other employees and have not been able to replicate the problem. She is not the only user on the system, not the only one with that phone model, or the only one with that version of code on the phone.
we have recently announced a new Webex Events service with a best-in-class virtual event experience that is video-centric, intelligent, and simple to use.
Some highlights (features of new Webex Events that were not there with existing/c...
The purpose of this document is to present the different troubleshooting steps to take when some service from the Cisco IM & Presence Service Server have not started gracefully.
The States of a service
The IM&P ...
This event had place on Tuesday 20th, April 2021 at 10hrs PDT
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees learned how to use ...
(view in My Videos)
Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is th...
Hello Admin Community!
I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...