I've got a single user (at least who has reported the problem) who occasionally has a visual voicemail issue. About every 3-4 weeks, she presses the messages key, selectes visual voicemail, and receives the "error, contact administrator" message. She then manually reboots the phone and it works fine for another 3-4 weeks.
I've been through the install and conifg guide a few times to confirm that everything is setup correctly. To date I have not received any other complaints from any other employees and have not been able to replicate the problem. She is not the only user on the system, not the only one with that phone model, or the only one with that version of code on the phone.
QuestionGood morning. I am looking for the equivalent of the System Manager Guide Supplement for the SS7INNIC as found on the UCCE CallRouter. Specifically, There should be a table for the EMSUserData Mapping so I can drill down on specific informati...
Hello guys,As I have read the Facebook messenger could integrate with UCCX to handle chat as webchat support,. there is a webhook on Facebook that instructed us to write the CCP URL with HTTPS as a Callback URL after writing the tokens from UCCX to FB and...
You can use the CLI command 'show risdb query sip' to check the status of SIP Trunks on Cisco Unified Communications Manager (Unified CM, CUCM).
admin:show risdb query sip
----------- SIP Information -----------
Number of SIP entries: 1