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Gura24
Beginner

Visual Voicemail error with Cisco IP Phone 8845

Hello,

 

unfortunately, I get an error message if Im activating the VisualVoicemail service on IP Phone 8845.

 

Following steps I have done:

 

- Phone service configuration: 

• Service Name—VisualVoiceMail.
• ASCII Service Name—VisualVoiceMail.
• Service URL—Application:Cisco/VisualVoiceMail.
• Service Category—XML Service
• Service Type—Messages
• Parameter Name-voicemail_server
• Parameter Display Name-voicemail_server
• Default Value-IP of the primary Unity Server
• Parameter Description-primary Unity Server

 

- Subscribe VisualVoicemail service on IP Phone 8845

 

Error message: "Error signing in. Server unavailable. Your extensionis: <Phone number>. Server name: CUC Primary IP

 

Thank you for help!

 

regards,

Markus

 

 

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