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Fernando Lacarra
Beginner

Visual Voicemail is supported by 6921 ip phone model?

Hi all,

I want to know if Visual Voicemail feature is supported by 6921 ip phone models on new version 8 of Unity and Unity Connection. I have found some information but I am not able to confirm this point and I am a bit confusing.

Thanks by advance

Fernando

4 REPLIES 4
Rob Huffman
Hall of Fame Community Legend

Hi Fernando,

The 6900 series is not supported at this point

Cisco Unified IP Phone Requirements - Visual Voicemail

One or more of the following supported Cisco Unified IP Phones models running firmware 8.4.3 or later:

•7941G

•7941G-GE

•7942G

•7945G

•7961G

•7961G-GE

•7962G

•7965G

•7970G

•7971G-GE

•7975G

For information about how to use these phones, refer to the documentation at the following URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

Note Visual Voicemail is not supported on the Cisco Unified IP Phone 9971, 9951, or 8961 models. If you use enterprise subscription or bulk administration to install Visual Voicemail, ensure that you exclude any Cisco Unified IP Phone 9971, 9951, or 8961 phones from the installation.

http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/visual_voicemail/7.1/english/release/vivoReleaseNote71.html#wp42232

Cheers!

Rob

Thanks for the explanation. Allways solving my doubts Rob!!!!

Regards

Fernando

Rob Huffman
Hall of Fame Community Legend

Hi Fernando,

You are most welcome my friend

Cheers!

Rob

I forgot rate this post.

Best Regards

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