Visual Voicemail Supported on CIPC?

[danieltham]

Hi

  I would like to know if Visual Voicemail is supported on Cisco IP Communicator?

Regards

Daniel

[Rob Huffman · Accepted solution]

Hi Daniel,

IP Communicator is not supported 

Cisco Unified IP Phone Requirements - Visual Voicemail

One or more of the following supported Cisco Unified IP Phones models running firmware 8.4.3 or later:

•7941G

•7941G-GE

•7942G

•7945G

•7961G

•7961G-GE

•7962G

•7965G

•7970G

•7971G-GE

•7975G

For information about how to use these phones, refer to the documentation at the following URL:

http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html

Note Visual Voicemail is not supported on the Cisco Unified IP Phone 9971, 9951, or 8961 models. If you use enterprise subscription or bulk administration to install Visual Voicemail, ensure that you exclude any Cisco Unified IP Phone 9971, 9951, or 8961 phones from the installation.

http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/visual_voicemail/7.1/english/release/vivoReleaseNote71.html#wp42232

Cheers!

Rob

[danieltham]

Hi Rob,

  Thanks for the information.  I was hoping that it is one of those not supported as documented but can still work if you try to set it up.  I did try to set it up on CIPC with no luck.

  Thanks again.

Daniel

[gosselic]

Support for these phones have been added with Firmware version 9.1(1) or later on Visual VoiceMail 8.5

•9971

•9951

•8961

CIPC is sill not supported with VVM 8.5