VMO read the file version of the outlook .exe.
How ever, the way we find where the .exe is might be at issue here. Lets have a look at the registry.
1- In the registry (regedit) go to the "HKEY_CLASSES_ROOT\\Outlook.Application\\CLSID" folder.
2- get the value {xxxxx-xxxxx-...}
3- go to the "HKEY_CLASSES_ROOT\\CLSID\\{xxxxx-xxxxx-...}\\LocalServer32" folder.
4- Look at the (default) value. That's supposed to be the path to the Oulook .exe file.
4.a It should include the Full path to the .exe
4.b It should end with the .exe filename.
4.c It should be less than 255 characters in length.
Now test number 2
1- Find the outlook .exe file at the previously found location (in the registry) with a file browser.
2- Right-click on the file and select properties.
3- Go to the version tab it should show a file version and a product version
You can also log the installation details to a file so we can capture what goes wrong better.
from the command prompt:
msiexec /I ViewMail.msi /Lpview vmoInstLog.txt
Should do the trick
In that log file (vmoInstLog.txt) look for the value of the OutlookVersion property.
We expect it to be > 8500 to allow install.
PatH
