Probably going to need a few more details on your configuration, the problem and what you're doing here before we can help.
Unity version? UM or VM? Back end setup (Exchange/Domino)? How are you leaving a message - as an outside caller? Sub to sub? From the desktop? Are you getting errors when you leave a message? Anything in the application event log? Does the sender get an NDR back? Can you check the inbox in question from a desktop client (Outlook/Notes)?
You can also check your phone configuration. For example, in CallManager you assign a voicemail profile to a user's directory number. There can be multiple voicemail profiles (for different Unity servers). When the phone forwards busy or no answer to voicemail and the wrong voicemail profile is coded, the caller will hear the Unity general greeting, not the subscriber's greeting. Callers can leave a message here, but it goes to the Example Administrator as a message with no address (Unaddressed messages).
we have recently announced a new Webex Events service with a best-in-class virtual event experience that is video-centric, intelligent, and simple to use.
Some highlights (features of new Webex Events that were not there with existing/c...
The purpose of this document is to present the different troubleshooting steps to take when some service from the Cisco IM & Presence Service Server have not started gracefully.
The States of a service
The IM&P ...
This event had place on Tuesday 20th, April 2021 at 10hrs PDT
What is the Real-Time Monitoring Tool (RTMT) and how do I use it? In addition to an overview of the components of the tool and the interface, attendees learned how to use ...
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Community Live- Tour of the Real-Time Monitoring Tool
(Live event - Tuesday, 20 April, 2021 at 10:00 am Pacific/ 1:00 pm Eastern / 7:00 pm Paris)
This event had place on Tuesday 20th, April 2021 at 10:00 hrs PDT
What is th...
Hello Admin Community!
I’m recruiting participants for an upcoming study looking at large meeting troubleshooting in Control Hub. If you’d like to participate, please fill out this quick, 2 min. survey. Thanks! https://www.surveymonkey.com/r/...