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AvidPontoon
Beginner

Voicemail greeting

I have setup CUCM and unity to have voicemail, I can ring an extension and leave a message, the  message light then comes on on that phone but when I dial the voicemail I enter the pin and then each time it asks me to setup a greeting?

 

I cannot get to my messages, I have been through the greeting process but yet it still asks when I dial the voicemail

 

What have I setup wrong? Or do I have to dial another number for my voicemail?

 

The extension is 5600 for my voicemail

 

Like I said it says that I have a message but I can't access them 

1 REPLY 1
Gregory Brunn
Collaborator

Make sure you are completing the set up process until the end. At the end of the setup it should take you to your greeting.   If not this is buggy behavior.

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