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Beginner

Voicemail Password Not Taking Change

Hello Guys

   I need some help. I have a UC560 that I am unable to change the users passwords on. I tried using the Configuration Assistant and the Command Line to change the password and it does not take affect when I try it on the phone. I am assuming somehow the connection between the Software and router has broken. I remember this happening in the past but I do not remember the fix.any help?

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Have you tried from the CUE

Have you tried from the CUE GUI? On UC560 this is 10.1.10.1 by default, although it could be different. Also, via CLI it should be something like:

router#service-module integrated-Service-Engine 0/0 session
se-10-1-10-1#user <username> pin 12345

Brandon