06-19-2019 07:42 AM
We have implemented SSO in all our UC infrastructure.
We have noticed one issue.
We have VM account for non-LDAP users and it has set notification to email ID which is LDAP user ( lets call this LDAP user A)
Whenever A receives email notifcaiton about VM, User A tries to access mailbox via link, it goes to A's mailbox due to LDAP. I understand this is due to SSO.
https://ip/inbox/
Do we have any other link to acces non-LDAP user's mailbox via web ?
As of now we are utilizaing feature of alternate ext or Distribution list to send VM of non-LDAP to LDAP's user mail.
06-19-2019 08:19 AM
If you enable web inbox in the Class of Service of the user you can log into a web page to access the messages.
https://unityservername/inbox
06-20-2019 08:29 AM
06-25-2019 02:22 AM
Have you set up web VM box password for non-LDAP VM accounts ? If so, users should use that password to login to their web VM box.
03-11-2020 01:07 AM
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: