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AMA-CUCM Troubleshooting: Best Practices for Reading Trace Files

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Beginner

Webex Calling & ISR4k

Hello,

 

Have this question for the Cisco Cloud Webex calling feature when working with an ISR4k that is On Customer Prem, does the ISR require purchasing SIP trunk licenses for the users? 

 

Highly appreciated.

T.

 

 

 

2 REPLIES 2
Cisco Employee

Re: Webex Calling

Hi

The answer is it depends if the total solution is being purchased as part of Cisco Flex Licensing see ordering guide here if you can access
https://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-border-element/guide-c07-742037.html
Thanks
Ashish
Beginner

Re: Webex Calling & ISR4k

License Requirements for Local Gateways

CUBE calling licenses are required. For new gateways, the licenses are already included in a Webex Calling Flex subscription.

 

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/broadcloud/webexcalling/customers/cisco-webex-calling-configuration-guide/cisco-webex-calling-configuration-guide_chapter_0111.html

 

SIP trunk direct to the Internet telephony service provider (ITSP) or via intermediary call control supported on all platforms listed in this document. CUBE Trunk Licenses (CUBE-T-RED) are included as part of your Cisco Webex Calling subscription at a ratio of 1 license for every 2 users. These licenses must be requested by opening a case with licensing@cisco.com  once the Flex Plan subscription order is placed. The licenses themselves will have an expiry date and will require that the Cisco IOS-XE software be updated once the licenses expire to a future version that will remove the requirement for this process. The licenses will not expire before this Cisco IOS-XE software version is released. Therefore, it is not necessary to order any CUBE Trunk Licenses for the Webex Calling Local Gateway functionality.

 

https://www.cisco.com/c/en/us/products/collateral/unified-communications/unified-border-element/guide-c07-742037.html

 

Have your customer send a request to licensing@cisco.com asking for the Cube licenses included with their subscription.

Thanks,
James Coffey
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